[et_pb_section fb_built=”1″ _builder_version=”3.17.1″ background_color=”#b7eff9″ use_background_color_gradient=”on” background_color_gradient_start=”#e5e5e5″ background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”40%” background_image=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-content\/uploads\/2018\/11\/b75a86e4f04bbe8476a43c3a922300dd.png” custom_padding=”60px|0px|0|0px|false|false”][et_pb_row _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=1K4XSYZmdH8″ image_src=”\/\/i.ytimg.com\/vi\/1K4XSYZmdH8\/hqdefault.jpg” _builder_version=”3.17.1″ border_radii=”on|6px|6px|6px|6px”][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″ custom_padding=”40px|0px|40px|0px|true|false”][et_pb_row _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”L\u00e4s kundber\u00e4ttelse” use_icon=”on” font_icon=”%%86%%” icon_color=”#61afc5″ use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”50px” module_class=”action” _builder_version=”3.17.1″ header_font=”||||||||” background_color=”#61afc5″ border_radii=”on|6px|6px|6px|6px” text_orientation=”center” background_layout=”dark” custom_margin=”||” custom_padding=”20px|20px|20px|20px|true|true” link_option_url=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/projekt\/kronofogden\/” custom_css_blurb_title=”vertical-align: middle;”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Ladda ner produktblad” use_icon=”on” font_icon=”%%208%%” icon_color=”#61afc5″ use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”50px” module_class=”action” _builder_version=”3.17.1″ header_font=”||||||||” background_color=”#61afc5″ border_radii=”on|6px|6px|6px|6px” text_orientation=”center” background_layout=”dark” custom_margin=”||” custom_padding=”20px|20px|20px|20px|true|true” link_option_url=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-content\/uploads\/2018\/11\/produktblad-kontaktcentersystem.pdf” custom_css_blurb_title=”vertical-align: middle;”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Kontakta oss” use_icon=”on” font_icon=”%%104%%” icon_color=”#61afc5″ use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”50px” module_class=”action” _builder_version=”3.17.1″ header_font=”||||||||” background_color=”#61afc5″ border_radii=”on|6px|6px|6px|6px” text_orientation=”center” background_layout=”dark” custom_margin=”||” custom_padding=”20px|20px|20px|20px|true|true” link_option_url=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/kontakt\/” custom_css_blurb_title=”vertical-align: middle;”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″ background_color=”#ffffff”][et_pb_row custom_padding=”28.328125px|0px|50px|0px|false|false” _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.6″ text_font=”||||||||” text_font_size=”18px” header_font=”|700|||||||” header_font_size_phone=”25px” header_font_size_last_edited=”on|desktop”]<\/p>\n
CCL, Contact Center Live, ger er en verktygsl\u00e5da fylld med funktioner som hj\u00e4lper er att erbjuda b\u00e4ttre kundservice, samtidigt som ni \u00f6kar effektiviteten i er verksamhet.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”50px|0px|50px|0px|true|false” _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”F\u00f6rdelar fr\u00e5n dag ett” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Den molnbaserade l\u00f6sningen ger er fullt st\u00f6d f\u00f6r en multikanalstrategi. CCL kan enkelt implementeras p\u00e5 ert befintliga telefonsystem och ger er snabbt en ut\u00f6kad funktionalitet i kontaktcentret.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Positiva effekter f\u00f6r hela verksamheten” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||” header_line_height=”1.3em”]Inom ramarna f\u00f6r CCL f\u00e5r ni tillg\u00e5ng till en rad olika funktioner, som f\u00f6renklar arbetsuppgifterna f\u00f6r stora delar av er organisation. Avlasta era medarbetare med hj\u00e4lp av integrerade l\u00f6sningar. F\u00f6lj upp era satsningar med detaljerad statistik och information i realtid. Samarbeta som organisation inom en och samma l\u00f6sning.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Det viktigaste i fokus” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Med en stabil, gemensam l\u00f6sning i botten har ni m\u00f6jligheten att fokusera p\u00e5 er utveckling som organisation. Ni f\u00e5r en flexibel l\u00f6sning som g\u00e5r att anpassa efter just era och era slutanv\u00e4ndares specifika krav p\u00e5 kundservice.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″][et_pb_row _builder_version=”3.17.1″][et_pb_column type=”4_4″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.1″ text_font=”|700|||||||” text_text_color=”#333333″ text_font_size=”33px” text_line_height=”1.2em” header_font=”||||||||” header_2_font=”||||||||” text_orientation=”center”]Komplettera CCL med f\u00f6ljande tillval:[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.17.1″ background_color=”#61afc5″][et_pb_fullwidth_header title=”Kanaler” _builder_version=”3.17.1″ title_level=”h2″ title_font=”|700|||||||” title_text_align=”center” title_font_size=”33px” title_font_size_phone=”26px” title_font_size_last_edited=”on|desktop” background_color=”#61afc5″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″][et_pb_row custom_padding=”28.328125px|0px|50px|0px|false|false” _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.1″ text_font=”||||||||” text_font_size=”18px” header_font=”|700|||||||” text_orientation=”center”]<\/p>\n
Inom ramarna f\u00f6r v\u00e5r CCL-tj\u00e4nst kan ni effektivisera ert arbete med en rad olika kommunikationskanaler. Allt finns samlat inom en och samma l\u00f6sning, och allt syftar till att erbjuda b\u00e4sta m\u00f6jliga kundservice.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”50px|0px|50px|0px|true|false” _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Inkommande telefoni” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]CCL \u00e4r en molnbaserad tj\u00e4nst som \u00e4r helt oberoende av vilken v\u00e4xel ni har. Era agenter kan sitta var som helst i landet och det spelar ingen roll vilken typ av telefon de anv\u00e4nder.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Utg\u00e5ende callback” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]L\u00e5t era kunder bli uppringda p\u00e5 ett angivet nummer, antingen vid en specifik tidpunkt eller n\u00e4r det \u00e4r dags f\u00f6r deras k\u00f6nummer.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Utg\u00e5ende samtal under kampanj” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||” header_letter_spacing=”-1px”]Automatiserad utringande telefoni f\u00f6r exempelvis telemarketing, kundunders\u00f6kningar, f\u00f6rs\u00e4ljning via telefon, uppf\u00f6ljning m.m.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”50px|0px|50px|0px|true|false” _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Utringande larm\/Broadcast” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Schemal\u00e4gg utg\u00e5ende samtal eller SMS till f\u00f6rdefinierade kontakter. CCL-systemet kommer d\u00e5 att automatiskt ringa upp eller skicka ett f\u00f6rbest\u00e4mt meddelande.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Chatt” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]CCL har en inbyggd chattfunktion som \u00e4r integrerad med agentapplikationen och synkad med samma k\u00f6system som \u00f6vriga samtalstyper. Som till\u00e4ggsfunktion kan Voice Provider \u00e4ven erbjuda co-browsing i chattfunktionen.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Mail Assistant” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]I Voice Providers CCL-l\u00f6sning styrs epost, fax och SMS fr\u00e5n kunder precis som inkommande samtal och kan synkas med samma k\u00f6 som telefonsamtalen. Allt f\u00f6r att ni ska kunna f\u00e5 en komplett \u00f6verblick \u00f6ver era kundkontakter.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.17.1″][et_pb_fullwidth_header title=”Agentverktyg” _builder_version=”3.17.1″ title_level=”h2″ title_font=”|700|||||||” title_text_align=”center” title_font_size=”33px” title_font_size_phone=”26px” title_font_size_last_edited=”on|phone” background_color=”#61afc5″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″][et_pb_row custom_padding=”28.328125px|0px|50px|0px|false|false” _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.1″ text_font=”||||||||” text_font_size=”18px” header_font=”|700|||||||” text_orientation=”center”]<\/p>\n
Voice Providers CCL-system hj\u00e4lper er att avlasta agenterna i kundtj\u00e4nst, genom praktiska verktyg som f\u00f6renklar deras vardag.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”50px|0px|50px|0px|true|false” _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Agentgr\u00e4nssnitt” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Med hj\u00e4lp av CCL kan era agenter behandla alla kundkontakter i en och samma applikation, oavsett om det handlar om telefonsamtal, chatt, epost, fax, SMS, callback eller n\u00e5got annat. Era agenter f\u00e5r med andra ord b\u00e4sta m\u00f6jliga f\u00f6ruts\u00e4ttningar f\u00f6r att arbeta effektivt och erbjuda god service vid varje tillf\u00e4lle.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Mobilt” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Voice Providers CCL-tj\u00e4nst erbjuder \u00e4ven mobil anslutning. En perfekt l\u00f6sning om ni beh\u00f6ver \u00f6ka antalet medarbetare under arbetstoppar, men inte har m\u00f6jlighet att samla dem p\u00e5 en och samma plats.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Fast telefon” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]F\u00f6r era medarbetare som f\u00f6redrar fast telefoni finns precis lika bra m\u00f6jligheter som f\u00f6r \u00f6vriga kommunikationskanaler. Gr\u00e4nssnittet g\u00f6r det m\u00f6jligt att besvara och avsluta samtalen via datorn eller p\u00e5 traditionellt vis.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” module_id=”administratorsverktyg” _builder_version=”3.17.1″][et_pb_fullwidth_header title=”Administrat\u00f6rsverktyg” _builder_version=”3.17.1″ title_level=”h2″ title_font=”|700|||||||” title_text_align=”center” title_font_size=”33px” title_font_size_phone=”26px” title_font_size_last_edited=”on|desktop” background_color=”#61afc5″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″][et_pb_row custom_padding=”28.328125px|0px|50px|0px|false|false” _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.6″ text_font=”||||||||” text_font_size=”18px” text_orientation=”center”]<\/p>\n
P\u00e5 Voice Provider erbjuder vi praktiska administrat\u00f6rsverktyg som snabbt ger en \u00f6verblick \u00f6ver alla n\u00f6dv\u00e4ndiga funktioner \u2013 som hj\u00e4lper er att avlasta er personal f\u00f6r att de ska kunna fokusera p\u00e5 de mest prim\u00e4ra arbetsuppgifterna.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”50px|0px|50px|0px|true|false” _builder_version=”3.17.1″][et_pb_column type=”4_4″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Manager” use_icon=”on” font_icon=”%%259%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Med CCL f\u00e5r er administrat\u00f6r enkel tillg\u00e5ng till de funktioner som styr ert kontaktcenter. Denne kan exempelvis utf\u00f6ra \u00e4ndringar i scheman, eller i k\u00f6er, l\u00e4gga till anv\u00e4ndare eller h\u00e4mta statistik. Alla uppgifter hanteras smidigt via CCL-Managern.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” module_id=”uppfoljning” _builder_version=”3.17.1″][et_pb_fullwidth_header title=”Uppf\u00f6ljning” _builder_version=”3.17.1″ title_level=”h2″ title_font=”|700|||||||” title_text_align=”center” title_font_size=”33px” title_font_size_phone=”26px” title_font_size_last_edited=”on|desktop” background_color=”#61afc5″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″][et_pb_row custom_padding=”28.328125px|0px|50px|0px|false|false” _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.1″ text_font=”||||||||” text_font_size=”18px” text_orientation=”center”]<\/p>\n
Vad \u00e4r ett samtal v\u00e4rt f\u00f6r er? Hur effektiva \u00e4r ni p\u00e5 att svara? Hur m\u00e5nga samtal tappar ni? F\u00f6r att ni ska kunna utv\u00e4rdera ert arbetande l\u00f6pande erbjuder vi ett flertal olika l\u00f6sningar inom uppf\u00f6ljning, som hj\u00e4lper er att fokusera p\u00e5 relevanta omr\u00e5den n\u00e4r ni utvecklas fram\u00e5t.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”50px|0px|50px|0px|true|false” _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Statistik” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]V\u00e5rt rapportverktyg l\u00e5ter er analysera ert kommunikationsm\u00f6nster via ett enkelt, pedagogiskt och kraftfullt gr\u00e4nssnitt. Rapporterna skr\u00e4ddarsys efter era \u00f6nskem\u00e5l och g\u00e5r att schemal\u00e4gga efter era behov. Ni kan utg\u00e5 ifr\u00e5n de parametrar som \u00e4r mest intressanta f\u00f6r er och ni f\u00e5r ut relevant data n\u00e4r ni vill.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Avancerad statistik” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Om ert behov av statistik \u00e4r stort kan ni bland annat integrera statistikverktyget i ett bemanningsplaneringssystem. Ni kan ocks\u00e5 g\u00f6ra djupare analyser om er verksamhet beh\u00f6ver det.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Wallboards” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]V\u00e4lj mellan flera olika standardvyer f\u00f6r realtids\u00f6vervakning som kan visas p\u00e5 storbildssk\u00e4rm. Ni kan exempelvis v\u00e4lja stapeldiagram, cirkeldiagram eller hastighetsm\u00e4tare beroende p\u00e5 vad som passar er b\u00e4st.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” module_id=”integration” _builder_version=”3.17.1″][et_pb_fullwidth_header title=”Integration” _builder_version=”3.17.1″ title_level=”h2″ title_font=”|700|||||||” title_text_align=”center” title_font_size=”33px” title_font_size_phone=”26px” title_font_size_last_edited=”on|phone” background_color=”#61afc5″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″][et_pb_row custom_padding=”28.328125px|0px|50px|0px|false|false” _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.1″ text_font=”||||||||” text_font_size=”18px” text_orientation=”center”]<\/p>\n
Genom att integrera n\u00f6dv\u00e4ndiga funktioner och system kan ni spara b\u00e5de tid och energi inom er verksamhet. Uppt\u00e4ck funktionerna som l\u00e5ter er arbeta effektivt f\u00f6r att m\u00f6ta kundernas behov p\u00e5 b\u00e4sta s\u00e4tt.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”50px|0px|50px|0px|true|false” _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Screenpop” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Voice Providers CCL-l\u00f6sning \u00e4r f\u00f6rberedd f\u00f6r att integrera med olika externa system. Med hj\u00e4lp av Screenpop kan era agenter f\u00e5 fram kundkortet i CRM-systemet eller orderstatus p\u00e5 kunden som ringer er.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Externa datauppslag” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Integrera CCL-l\u00f6sningen med bakomliggande system f\u00f6r att exempelvis \u00f6ppna en VIP-k\u00f6 med PIN-kod eller h\u00e4mta orderstatus ur ett orderhanteringssystem m.m.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Positionering” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]V\u00e5r positioneringstj\u00e4nst kan styra den inringande kunden till r\u00e4tt butik eller kontor direkt. Den kan \u00e4ven identifiera vilket omr\u00e5de kunden ringer ifr\u00e5n och d\u00e4rmed kan ni skr\u00e4ddarsy er kundservice direkt.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.17.1″][et_pb_fullwidth_header title=”Inspelning & medlyssning” _builder_version=”3.17.1″ title_level=”h2″ title_font=”|700|||||||” title_text_align=”center” title_font_size=”33px” title_font_size_phone=”26px” title_font_size_last_edited=”on|desktop” background_color=”#61afc5″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″][et_pb_row custom_padding=”28.328125px|0px|50px|0px|false|false” _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.1″ text_font=”||||||||” text_font_size=”18px” text_orientation=”center”]<\/p>\n
Voice Providers l\u00f6sningar f\u00f6r inspelning och medlyssning l\u00e5ter er slippa det tids\u00f6dande arbete som dessa uppgifter tidigare har inneburit. P\u00e5 enklast m\u00f6jliga s\u00e4tt kan ni samla in den information ni beh\u00f6ver fr\u00e5n samtalen, samtidigt som ni kan ge er personal st\u00f6d i alla l\u00e4gen.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”50px|0px|50px|0px|true|false” _builder_version=”3.17.1″][et_pb_column type=”1_2″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Inspelning” use_icon=”on” font_icon=”%%62%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Spela in samtal i utbildningssyfte, f\u00f6r att bekr\u00e4fta avtal eller f\u00f6r dokumentation. V\u00e5r inspelningsfunktion l\u00e5ter er v\u00e4lja att spela in hela eller delar av ett samtal. Ni kan \u00e4ven v\u00e4lja om ni vill spela in alla samtal eller bara en viss andel av dem.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Medlyssning” use_icon=”on” font_icon=”%%132%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Slipp allt kr\u00e5ngel och st\u00f6k med dubbelkopplingar och att sitta intill medarbetaren som ringer. V\u00e5r medlyssningsfunktion l\u00e5ter er v\u00e4lja var ni vill sitta och vem eller vilka ni vill lyssna p\u00e5. Nu kan ni coacha medarbetarna direkt under medlyssningen.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.17.1″][et_pb_fullwidth_header title=”Talsvar” _builder_version=”3.17.1″ title_level=”h2″ title_font=”|700|||||||” title_text_align=”center” title_font_size=”33px” title_font_size_phone=”26px” title_font_size_last_edited=”on|desktop” background_color=”#61afc5″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″][et_pb_row custom_padding=”28.328125px|0px|50px|0px|false|false” _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.1″ text_font=”||||||||” text_font_size=”18px” text_orientation=”center”]<\/p>\n
V\u00e5ra funktioner inom Talsvar ger er personal ut\u00f6kade m\u00f6jligheter att hantera meddelanden och samtal samtidigt som de f\u00e5r mer tid att f\u00f6rdjupa sig i komplicerade \u00e4renden.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”50px|0px|50px|0px|true|false” _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Knappstyrd IVR” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Ni som anv\u00e4ndare kan bygga era egna talsvarsl\u00f6sningar, l\u00e4gga in egna meddelanden, \u00f6ppna och st\u00e4nga k\u00f6er, s\u00e4tta olika scheman f\u00f6r olika k\u00f6er och ta emot olika typer av kunddata. Allt kan sk\u00f6tas enkelt och smidigt inom en och samma l\u00f6sning.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Auto Attendant” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Avlasta personalen och frig\u00f6r tid med hj\u00e4lp av taligenk\u00e4nning. V\u00e5r r\u00f6ststyrda l\u00f6sning f\u00f6rst\u00e5r vilken person, avdelning eller funktion som den inringande \u00e4r intresserad av och kopplar automatiskt. \u2028\u2028Geografisk styrning\u2028En tr\u00e4ffs\u00e4ker funktion som, med hj\u00e4lp av positionering, k\u00e4nner av varifr\u00e5n en anv\u00e4ndare ringer och kopplar till n\u00e4rmaste kontor, butik eller person[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Nyckelordsbaserad IVR” use_icon=”on” font_icon=”%%202%%” icon_color=”#61afc5″ icon_placement=”left” _builder_version=”3.17.1″ header_font=”|600|||||||”]Erbjuder samma funktionalitet som en Fritt Tal-l\u00f6sning, men till en mycket l\u00e4gre investering. Ett mindre antal nyckelord g\u00f6r det m\u00f6jligt att identifiera mer \u00e4n 80 % av inkomna \u00e4renden.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″ custom_padding=”40px|0px|40px|0px|true|false”][et_pb_row _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”L\u00e4s kundber\u00e4ttelse” use_icon=”on” font_icon=”%%86%%” icon_color=”#61afc5″ use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”50px” module_class=”action” _builder_version=”3.17.1″ header_font=”||||||||” background_color=”#61afc5″ border_radii=”on|6px|6px|6px|6px” text_orientation=”center” background_layout=”dark” custom_margin=”||” custom_padding=”20px|20px|20px|20px|true|true” link_option_url=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/projekt\/stena-line\/” custom_css_blurb_title=”vertical-align: middle;”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Ladda ner produktblad” use_icon=”on” font_icon=”%%208%%” icon_color=”#61afc5″ use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”50px” module_class=”action” _builder_version=”3.17.1″ header_font=”||||||||” background_color=”#61afc5″ border_radii=”on|6px|6px|6px|6px” text_orientation=”center” background_layout=”dark” custom_margin=”||” custom_padding=”20px|20px|20px|20px|true|true” link_option_url=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-content\/uploads\/2018\/11\/produktblad-talsvar.pdf” custom_css_blurb_title=”vertical-align: middle;”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”Kontakta oss” use_icon=”on” font_icon=”%%104%%” icon_color=”#61afc5″ use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”50px” module_class=”action” _builder_version=”3.17.1″ header_font=”||||||||” background_color=”#61afc5″ border_radii=”on|6px|6px|6px|6px” text_orientation=”center” background_layout=”dark” custom_margin=”||” custom_padding=”20px|20px|20px|20px|true|true” link_option_url=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/kontakt\/” custom_css_blurb_title=”vertical-align: middle;”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”call-to-action-sidfot” _builder_version=”3.17.1″ background_color=”#f7f7f7″ saved_tabs=”all”][et_pb_row custom_padding=”|128px||” custom_padding_phone=”|0px||” custom_padding_last_edited=”on|desktop” padding_right_2=”0px” _builder_version=”3.17.1″ background_color=”#ffffff”][et_pb_column type=”3_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_cta title=”Vi hj\u00e4lper er att uppn\u00e5 best\u00e5ende resultat” button_url=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/kontakt\/” button_text=”Kontakta oss” _builder_version=”3.17.1″ header_level=”h4″ header_font=”|600|||||||” header_font_size=”18px” body_font=”||||||||” background_color=”#ffffff” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_font=”||||||||” text_orientation=”left” background_layout=”light”]<\/p>\n
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+46 73-942 00 16<\/a> [\/et_pb_team_member][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" [et_pb_section fb_built=”1″ _builder_version=”3.17.1″ background_color=”#b7eff9″ use_background_color_gradient=”on” background_color_gradient_start=”#e5e5e5″ background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”40%” background_image=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-content\/uploads\/2018\/11\/b75a86e4f04bbe8476a43c3a922300dd.png” custom_padding=”60px|0px|0|0px|false|false”][et_pb_row _builder_version=”3.17.1″][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=1K4XSYZmdH8″ image_src=”\/\/i.ytimg.com\/vi\/1K4XSYZmdH8\/hqdefault.jpg” _builder_version=”3.17.1″ border_radii=”on|6px|6px|6px|6px”][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17.1″ custom_padding=”40px|0px|40px|0px|true|false”][et_pb_row _builder_version=”3.17.1″][et_pb_column type=”1_3″ _builder_version=”3.17.1″ parallax=”off” parallax_method=”on”][et_pb_blurb title=”L\u00e4s kundber\u00e4ttelse” use_icon=”on” font_icon=”%%86%%” icon_color=”#61afc5″ use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”50px” module_class=”action” _builder_version=”3.17.1″ header_font=”||||||||” background_color=”#61afc5″ border_radii=”on|6px|6px|6px|6px” text_orientation=”center” background_layout=”dark” custom_margin=”||” custom_padding=”20px|20px|20px|20px|true|true” link_option_url=”https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/projekt\/kronofogden\/” […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-json\/wp\/v2\/pages\/1733"}],"collection":[{"href":"https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-json\/wp\/v2\/comments?post=1733"}],"version-history":[{"count":54,"href":"https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-json\/wp\/v2\/pages\/1733\/revisions"}],"predecessor-version":[{"id":2269,"href":"https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-json\/wp\/v2\/pages\/1733\/revisions\/2269"}],"wp:attachment":[{"href":"https:\/\/attentionmedia.se\/demo\/large\/voiceprovider\/wp-json\/wp\/v2\/media?parent=1733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
mikael.janemon@
voiceprovider.com<\/a><\/p>\n